Privacy Policy

1. Introduction

Welcome to the i-discover.net website (hereinafter referred to as the "Site"). This Site is published and operated by Flutteris, a company based in Belgium (hereinafter "we," "us," or "our"), for the promotion and sale of the i-discover application solution (hereinafter the "Service").

We respect your privacy and are committed to protecting your personal data. This privacy policy ("Policy") is intended to inform you about how we collect, use, and protect your personal data when you visit our Site, and to describe your rights and how you can exercise them.

2. Who Is Responsible for Processing Your Data?

The entity responsible for processing your personal data is 'Flutteris'.

If you have any questions about data protection, you can contact us at:

Email: info@i-discover.net

3. What Data Do We Collect?

We may collect and process different types of personal data about you, in particular:

1. Contact data via the contact form: When you fill out our contact form, we collect your name, your email address, the reason for your contact request, and the language used on the Site.

2. Cookies and browsing data: We use a cookie to remember the display language you select, in order to improve your experience during future visits. Our (Nginx) server also automatically collects certain technical information called "server logs" (such as IP address, date and time of the visit, page viewed, etc.), but we do not use it for profiling or marketing purposes.

3. Other data you may provide to us: Any other information you choose to share with us in connection with your use of the Site or during our communications (for example, in the "message" field of a form or via email).

We do not knowingly collect sensitive data (e.g., health data or political opinions). We ask that you do not send us such data via the Site.

4. Purposes and Legal Bases for Processing

We process your personal data in accordance with the legal bases provided by the General Data Protection Regulation (GDPR) and applicable national laws. In particular:

1. Contact form: The information collected via our contact form is processed in order to:

- Respond to your questions and requests;

- Contact you about our solutions and services, if you have requested or consented to this.

The legal basis for this processing is your consent (Art. 6(1)(a) GDPR) or our legitimate interest in responding to your requests (Art. 6(1)(f) GDPR).

2. Language cookies: The processing via this cookie is based on your consent (Art. 6(1)(a) GDPR) or, in some cases, our legitimate interest (Art. 6(1)(f) GDPR) in improving the user experience.

3. Server logs: These technical details are collected automatically to ensure the Site's security and proper functioning. This processing is based on our legitimate interest (Art. 6(1)(f) GDPR) in maintaining and securing the Site.

5. How Do We Use Your Personal Data?

We primarily use your personal data to:

- Provide the information and support you have requested via the contact form;

- Manage and improve your browsing experience (remembering the display language);

- Ensure the security and performance of our Site (server logs);

- Comply with our legal and regulatory obligations, if necessary.

We do not sell or rent your personal data to third parties.

6. Cookies and Similar Technologies

A "cookie" is a text file that may be stored on your device (computer, smartphone, tablet) when you visit a website.

- Language cookie: Used to remember the language you selected.

- Session or security cookies (if applicable): Used to ensure the Site's proper functioning or security.

Most browsers automatically accept cookies, but you can generally change your settings to refuse them or be notified before accepting them. Please note that if you disable certain cookies, you may not be able to take full advantage of all the Site's features.

7. Security of Your Data

We implement appropriate technical and organizational security measures to protect your data from loss, unauthorized use or access, alteration, or disclosure.

Access to your data is strictly limited to employees, service providers, and subcontractors who need to know such information in order to carry out their duties and who are bound by a confidentiality obligation.

8. Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal and regulatory obligations.

- Contact data: Retained for the time necessary to process your request or for the duration of your commercial relationship, then archived or deleted in accordance with our legal obligations.

- Language cookies: Retention varies depending on technical settings (often a few months), and the cookie is automatically deleted or renewed at each new visit, depending on your preferences.

- Server logs: Retained for a limited period (generally a few weeks) for security and maintenance purposes.

In the event of a dispute or if required by law, we may need to retain certain data for a longer period to protect our rights and legitimate interests.

9. Sharing Your Data

We do not share your personal data with third parties, except:

- When necessary for processing purposes and a service provider or subcontractor is involved (e.g., hosting provider or IT service provider);

- To comply with a legal obligation or a request from competent authorities;

- In the event of a merger, acquisition, or any other transfer of assets, subject to appropriate confidentiality and data protection safeguards.

In all cases, we ensure that any third-party recipient complies with the applicable data protection legislation and provides sufficient guarantees.

10. Transfers Outside the European Economic Area

In principle, your data is hosted within the European Union (EU). If, for a specific need (for example, a customer relationship management tool or an emailing service), we need to transfer your data outside the EU, we will ensure that appropriate safeguards (such as the European Commission's standard contractual clauses) are in place, in accordance with data protection legislation.

11. Your Rights

In accordance with the GDPR and applicable Belgian law, you have various rights regarding your personal data:

- Right of access: Obtain a copy of your personal data and information on how it is being processed;

- Right to rectification: Request the correction of inaccurate or incomplete data;

- Right to erasure (right to be forgotten): Request the deletion of your data if it is no longer necessary, if you withdraw your consent, or if it was processed unlawfully;

- Right to restrict processing: In certain cases, request a temporary suspension of the use of your data;

- Right to object: Object at any time to the processing of your data for reasons related to your particular situation, or for direct marketing purposes;

- Right to data portability: Where processing is based on consent or the performance of a contract, receive the data you provided to us in a structured, commonly used, and machine-readable format, and request its transfer to another controller if technically feasible;

- Right to withdraw your consent: At any time, for processing based on your consent, without affecting the lawfulness of processing already carried out.

To exercise these rights, you can contact us by email or postal mail at the contact details provided in Section 2 above. We will make every effort to respond promptly, and at the latest within one month, in accordance with the regulations.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD) or your local data protection authority if you believe we are not complying with data protection legislation.

12. Contact

For any questions regarding this Policy or to exercise your rights, you can contact us:

- By email: info@i-discover.net

13. Changes to the Policy

We may need to modify this Policy to reflect changes in our practices or to meet legal requirements. Updates will be posted on this page with the date of the last update. We encourage you to review this Policy regularly.

Date of last update: 17 March 2025

Additional Notices

- The Site is published by Flutteris, a Belgian company.

- The "i-discover" Service is developed and marketed by Flutteris.

- References to "we," "our," or "us" refer to Flutteris and its possible subsidiaries or contractual partners.